Even before COVID-19 sent people home to work, the trend was clear: an increasing number of workers were using home internet connections for business. Over the last five years, the number of remote workers has grown 44%. There is no … Read More
Internet Performance
Making home internet work for business applications
We’ve been fielding lots of questions from Bigleaf partners and customers looking to get applications like Zoom and Microsoft Teams to work reliably over residential internet. So we asked Bigleaf’s Founder & CEO, Joel Mulkey, to join us for a … Read More
Is fiber the answer to my home internet problems?
Beginning in mid-March 2020, 88% of organizations have encouraged or required their employees to work from home. Since then, many of our coworkers and personal friends have felt the impact of this shift in their daily jobs, notably in the performance … Read More
Bigleaf multi-gig speed packages scale with you
Today’s modern business is deploying and relying on cloud-based applications, VoIP, and video-based communication mediums at an increasing rate. This expanded use puts strain on limited network resources and readily highlights poor WAN performance. Many small and mid-sized businesses (SMBs) … Read More
ITC builds proactive solutions for a reactive marketplace
ITC builds proactive solutions for a reactive marketplace When a company’s VoIP call quality declines or its video conferencing system experiences a lag, the most common remedy is to install a bigger and more expensive internet connection. But bumping up … Read More
MSP Convergence boosts customer satisfaction with Bigleaf
MSP Convergence boosts customer satisfaction with Bigleaf The cloud has fundamentally changed how small and mid-sized businesses think about their internet connection. Internet continuity is now a critical component of daily operations, employee productivity and customer experience. Yet these businesses … Read More
Crappy internet: It’s a bigger problem than you think
If you’re responsible for IT at a small or mid-sized business (SMB) you know this pain all too well. It starts with a support ticket that the phones aren’t working right. But when you go to check them, they’re working … Read More
SaaS at the Business Edge: Are Your Downtime Fears Justified?
Software-as-a-service (SaaS) business applications have clear advantages. They have great pricing. They are convenient and easy to manage. You get cutting edge technology. However, to get them implemented we have to overcome a very valid objection: Sometimes the internet breaks. Over the … Read More
Busting the fiber myth: It’s not the “silver bullet” of internet connections
For decades, we’ve been conditioned to believe that fiber internet is something of a silver bullet. When a business has internet performance issues, they’ll commonly get the question, “What do you expect when you don’t have fiber?” So, it’s no … Read More