It feels like just yesterday. On December 28, 2018, CenturyLink experienced a major network outage, disrupting residential, commercial and 911 services in many areas across the nation. The widespread outage affected many customers for more than 24 hours. We recently … Read More
Agent Partner Story
Onward Communications fixes UCaaS call quality with Bigleaf
Onward Communications fixes UCaaS call quality with Bigleaf Tricia Ward of Onward Communications had just moved one of her large, multisite customers to a hosted voice service when call quality issues threatened to derail the deployment. The customer had moved … Read More
Advantel moves contact centers to the cloud with Bigleaf
Advantel moves contact centers to the cloud with Bigleaf Advantel Networks is a Bigleaf partner who has been delivering leading integrated voice and data solutions to clients around the world since 1984. Along with traditional voice, VoIP, and security, several … Read More
Simplifying HIPAA compliance for healthcare providers
Simplifying HIPAA compliance for healthcare providers The global market for cloud-based healthcare technologies is expected to grow at an average rate of 17.6% to cross the $201 billion mark by 2032 — with the U.S. accounting for 51% of that … Read More