Call Center – Bigleaf Networks https://www.bigleaf.net Internet Connectivity Without Complexity Fri, 05 May 2023 01:08:04 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://www.bigleaf.net/wp-content/uploads/2023/04/favicon-70x70.png Call Center – Bigleaf Networks https://www.bigleaf.net 32 32 [Case study] TruHome goes all-in on cloud telephony with Bigleaf SD-WAN as the foundation https://www.bigleaf.net/resources/case-study-truhome-goes-all-in-on-cloud-telephony-with-bigleaf-sd-wan-as-the-foundation/ Tue, 22 Sep 2020 04:45:00 +0000 https://www.bigleaf.net/?p=16905
 

Learn why John Pentlin, VP of IT at TruHome, moved their 200+ call center reps to a cloud-based phone system, the networking challenges they faced, and how Bigleaf helped them along the way.

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TruHome builds a cloud-based call center with Bigleaf https://www.bigleaf.net/resources/truhome-builds-a-cloud-based-call-center-with-bigleaf-sd-wan-as-the-foundation/ Thu, 24 Jan 2019 16:32:44 +0000 https://www.bigleaf.net/?p=4293 Read More]]>

TruHome builds a cloud-based call center with Bigleaf

John Pentlin, VP of IT at TruHome, removed a roadblock from his company’s cloud journey with help from Bigleaf Networks.

Every day, IT leaders like John are moving critical business technologies like voice communications to cloud-based systems because of their reduced cost and increased flexibility. However, this transition leaves many IT leaders looking for more stable and reliable internet options to keep cloud technologies up and running as intended. 

John sat down for an interview with Bigleaf and shared his reasons for moving TruHomes 200+ call center reps to a cloud-based phone system. He described the networking challenges his IT organization faced along the way and how Bigleaf has helped him to meet those challenges.

Read the full TruHome case study to get all the details. If you’d like to see how Bigleaf can help your company improve cloud performance and user experience, drop us a note or request a quote to get started.

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