Allstate Peterbilt & Bigleaf: Ensuring uninterrupted operations across the Midwest

Amy Chan — Wed, 26 Jun 2024 20:58:02 +0000

Allstate Peterbilt Group, the largest privately held heavy truck dealership group in the upper Midwest, with 26 locations across the region, exemplifies the critical significance of network reliability in today’s business environment. With a steadfast commitment to providing exceptional sales, parts, and service to their home and business customers, Allstate Peterbilt’s workforce relies on seamless connectivity to ensure uninterrupted operations.

Network Connectivity: The Backbone of Operational Excellence

For Allstate Peterbilt, reliable connectivity is the lifeblood of their business operations. Their entire business model, including point-of-sale, inventory management, and service ticketing systems, is hosted in the cloud, making a stable internet connection a critical necessity.

Furthermore, with a significant portion of their parts sales occurring over the phone, any disruption in connectivity can severely impact their ability to effectively serve customers.

Allstate Peterbilt relies on Bigleaf to support the core of their business operations:

Overcoming Connectivity Challenges in Rural Areas

Allstate Peterbilt’s widespread presence across the Midwest, including rural areas with limited internet service provider (ISP) options, presented significant connectivity challenges. Many of their locations, particularly in the Dakotas, could only access a single reliable internet circuit, leaving them vulnerable to frequent outages and downtime.

This not only impacted their ability to conduct business but also created frustrating situations where ISPs would often point the blame back at them, leaving Allstate Peterbilt’s IT team to navigate the complexity of resolving issues that may or may not have been within their actual power to solve.

Bigleaf: A Game Changing Solution for Network Reliability

Through their longtime partners at Fostar, Inc., Allstate Peterbilt discovered Bigleaf, and that’s when their connectivity challenges began getting addressed with remarkable efficacy. By leveraging Bigleaf’s intelligent SD-WAN solution, Allstate Peterbilt gained the ability to seamlessly combine multiple internet circuits, including fiber, cable, and cellular connections, providing redundancy and failover capabilities. The change was like night and day.

With Bigleaf, we can have multiple Internet circuits at every location. Some have more than two, but at least two, and I don’t have to worry about our internet going down anymore. It's been awesome.

Ryan Wuotila

Director of IT at Allstate Peterbilt

Simplicity and Proactive Monitoring: Key Advantages

One of the key advantages Allstate Peterbilt experienced with Bigleaf is its simplicity and proactive monitoring capabilities. Wuotila praised the ease of setup and management, “I didn’t even have to go to the sites. I could call and walk them [my team] through it. So that’s how easy it was when I have part-Sales guys that can do it.”

The Bigleaf Web Dashboard now plays a pivotal role in Allstate Peterbilt’s proactive approach to network management. Wuotila explained, “I usually have the Web Dashboard open and when I see a site highlighted yellow, I can click on it. It’ll show me one circuit’s down but our users don’t even know yet because your same-IP failover has already rerouted the traffic to another circuit. That lets me call it in and get that repaired without the end user even noticing there was a problem. I also get quick alert notifications any time a site is having any issue. That’s a huge plus.”

Wireless Connectivity: Enhancing Reliability in Underserved Areas

To further bolster their network reliability, especially in areas with limited connectivity options, Allstate Peterbilt has leveraged Verizon cellular circuits for backup. Bigleaf allows them to do this easily and allows for a cost-effective and flexible backup option, ensuring uninterrupted operations even in the most remote locations.

“It’s absolutely crucial for us to have different flavors of connectivity because we can’t always get a hardline connection,” Wuotila explained. “We have such eclectic locations, from metro areas with millions of people to places that barely have a post office. To have another tool for backup is really great.”

Bigleaf Wireless Connect

Bigleaf Wireless Connect offers the convenience of adding wireless connectivity to your Bigleaf service, providing a reliable, single-vendor solution for uninterrupted business operations.

Transforming Business Operations with Bigleaf

Bigleaf enabled Allstate Peterbilt to transform their business operations, achieving unparalleled network reliability and continuity. With outages reduced to a minimum, Allstate Peterbilt can now focus on delivering exceptional service to their customers, secure in the knowledge that their network infrastructure is resilient and adaptable.

Wuotila summed up the impact of Bigleaf, “As soon as you install a circuit, it’s displaying in the Web Dashboard within minutes. You can see each circuit up, your speed, how much bandwidth is being used at that moment.”

Unlock the Potential of Bigleaf

Elevate your business operations and achieve unparalleled network reliability with Bigleaf. Leverage intelligent SD-WAN solutions, proactive monitoring, and flexible connectivity options to ensure uninterrupted operations, even in the most challenging environments.

Contact Bigleaf today to learn how their innovative solutions can transform your network infrastructure.

Main Challenges

Limited internet availability
Constant outages
and downtime
Different ISPs at multiple locations
Unresponsive ISPs
and waiting games

Bigleaf Delivers

Aggregating multiple ISP connections
Easy and intuitive setup process
“Single pane of glass” view for all circuits

Final Results

Elimination of service outages
High performing internet, even in rural and limited-service areas
Issue resolution with no user impact

Unleashing the power of SD-WAN: A strategic advantage for MSPs

Tabby Worthington — Fri, 21 Jun 2024 18:40:16 +0000

Paving the Way for Next-Gen Managed Services

In the world of managed services, standing out means staying ahead. For Managed Service Providers looking to offer more than just a service – aiming to become a trusted advisor for their clients – the adoption of an SD-WAN solution is not just innovative; it’s imperative. Bigleaf Networks’ SD-WAN is more than a solution; it’s a partnership that propels both providers and their clients towards success.

A Transformative Leap: Why SD-WAN Matters for Service Providers

Gone are the days when traditional WAN could meet all the needs of growing businesses. In the fast-paced digital arena, Managed Technology Service Providers require a network solution that’s as agile and adaptable as the companies they support. Bigleaf’s SD-WAN is that evolutionary leap forward, ensuring that you can offer a network that bends without breaking.

Tailored Benefits: Bigleaf’s SD-WAN for Your Portfolio

When Technology Service Providers integrate Bigleaf’s SD-WAN into their offerings, they unlock a suite of advantages: improved bandwidth, enhanced application performance, and the agility to meet the demands of any client network environment. It’s the tool that turns complexity into simplicity, and challenges into opportunities.

Success in Action: Bigleaf’s SD-WAN Solution at Work

Real-world impact trumps all. Whether it’s streamlining operations across multiple client sites or seamlessly integrating cloud services, IT Service Management Companies empowered by Bigleaf’s SD-WAN aren’t just meeting expectations; they’re exceeding them. Through our success stories, witness the transformative effects of SD-WAN in the managed services realm.

Standout Features That Give You the Edge

What makes Bigleaf’s SD-WAN a game-changer for MSPs? Consider these key features and benefits:

Dynamic QoS: Prioritize critical applications and ensure optimal performance across the network.
Unparalleled IP Failover: Maintain continuous connectivity even in the event of a primary link failure.
Insightful Traffic Intelligence: Gain valuable insights into network traffic patterns to optimize performance and security.
Zero-Touch Installation: Seamlessly integrate our SD-WAN solution into existing networks with minimal disruption.
Scalability and Flexibility: Adapt to changing business needs and scale your network infrastructure effortlessly.

This isn’t just technology; it’s the foundation for next-level managed services.

Effortless Integration: Bigleaf’s Promise to Partners

Offering an SD-WAN solution should be as smooth as the network it provides. That’s why Bigleaf’s zero-touch installation is a breath of fresh air. No disruptions, no downtime – just a sleek, efficient transition that adds immediate value to your services.

Fostering Growth: Bigleaf & MSPs Together

For Managed Service Providers, choosing Bigleaf’s SD-WAN is an investment in growth. It’s the decision to not just keep pace with the future but to define it. With Bigleaf, you’re not just adapting to change; you’re driving it.

In Conclusion: Elevating Managed Services

As MSPs, you are the navigators of the business technology landscape, and in a world wired for speed, your choice of networking solution can make all the difference. With Bigleaf’s SD-WAN, watch your offerings, and your clients’ businesses, soar.

The Invitation: Transform Your Managed Services as a Bigleaf Partner

Eager to expand your managed services with a robust SD-WAN solution? Discover the full potential of what you can offer with Bigleaf. Learn more here or reach out to see our SD-WAN in action. Your strategic advantage is just a conversation away.

Become a Partner Today

sd-wan – Bigleaf Networks